I always return to Printerpix when I want to make photo books, calendars or gifts for family. The quality is excellent and delivery is quite quick. I find the website offers a wide variety of styles and products and is very easy to use, although, I find the laptop better to use than my iPhone when designing photo books etc…
This is the second year in a row I have been so disappointed by this company. I spent hours making 3 photo books for my children of the last year which I know they will love and despite getting an email on the 13/12 to say my order is printed and ready for dispatch, I have not received them in time for Christmas. I am so so disappointed as I know they will love them but they are supposed to be wrapped under the tree now and they aren’t. No response from the company on the order.
I ordered the 29th of November and there has been no update since. I ordered as Christmas gift with plenty of time in advance. I have tried to call customer service the phones don’t get answered and I have emailed several times and no one has responded to me. I understand it’s busy but it’s absolutely shocking that there is no way to get in contact with the company. The website was really easy to use and it’s great value but just disappointing I can’t get in contact with anyone and I haven’t received any updates
it said 7 to 10 business days for delivery which is untrue they also do not provide tracking details. Has printerpix gone into liquidation ? even the customer service is very hit and miss.
i ordered 4 books and was told the one i enquired about would be reprinted and sent and escalated but that was days ago! if they are coming from the UK whats the huge delay?
DO NOT WASTE YOUR TIME and MONEY
DID NOT RECIEVE and have to chase them up by emailing them for one photobook that i had ordered its exhausting and not worth the "special offer" its more like a scam
Thank you for writing to us at Printerpix
I have placed the replacement order for you. The reprint request number is REZ465737 . However, I am going to escalate this to my production team and higher-ups to work on this as a high priority; Once the order is shipped we will notify you via email with all the tracking details.
Delivery times depend on the shipping method you choose on the checkout page.
Delivery costs €7.99 for A5 book, €8.99 for A4 and 20cm x 20cm.
Expires 30 Apr 2022.
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Delivery (not included): €7.99 for A5 book, €8.99 for A4 and 20cm x 20cm. Delivery time: 10-12 working days. Delivery to Ireland only. Customer service available here. Valid on option purchased only.
Printerpix's online software lets photo gift lovers create custom metal prints, birthday cards, calendars, and canvas wall art with personalised holiday photos. Customers can create a photobook using gift templates, baby themes, clipart and holiday style guides. They can customise home decor with calendars and canvas wall art with a favourite holiday print or baby photo, or transform family memories into personalised fleece blankets, cushions, magic heat mugs, photo albums and more.