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What delivery options does GAME have?
GAME offers one delivery option for customers in Ireland which costs €3.30 (£2.95 on their site) and takes between 5 to 7 working days for delivery. GAME customers outside of the UK are currently limited to products that weigh less than 2kg and cost under €112 (£100 on their site).
Does GAME offer free delivery?
GAME does not currently offer free delivery to customers outside of the UK – but that could change, so make sure to check the current international delivery options online. There may also be a GAME promo code that allows for free delivery.
Is there a GAME app?
Yes, GAME has a robust and detailed app that is an extension of the GAME Rewards programme. This app lets you pre-order upcoming games, purchase games for delivery or collection, manage your rewards account and buy digital credit for use in digital stores like the Xbox Marketplace, PS Store etc.
GAME Elite members will also be able to access exclusive hidden areas of the app with special deals and bonuses.
How do I return an item to GAME?
Items can be returned to GAME for a refund within 30 days of purchase. You must include proof of purchase and the item should be in its original condition.
Items should be returned to the following address:
Game Retail Limited
Unity House, Telford Road
Post and packaging will not be covered as part of a GAME refund.
Does GAME offer pre-owned products?
Yes, GAME offers an extensive range of pre-owned products including games, consoles and accessories. Pre-owned products can be purchased for less than their brand new counterparts and can be found in the PRE-OWNED section of the GAME website.
You can also trade your own items into GAME for store credit or cashback.
Call GAME Customer Support: 0(44)208 20827 0099
Send an email directly to GAME with their contact form or you can speak to some at GAME using their Live Chat system.