I wrote to the company because the item did not arrive. I heard nothing from them, but about a week later it arrived, sent by airmail post. There was no explanation included. I did expect some sort of covering letter.
Cannot redeem multiple vouchers within the same order
Delivery rates per voucher: €2.99
The Fine Print
Expires 30 Jun 2020. Limit 1 per person, may buy 4 additional as gifts. Redemption required online on https://personalisedgiftsmarket.co.uk/index.php?route=product/product&product_id=274, provide Groupon codes. No cancellations. Delivery is not included and costs €2.99. Delivery to Ireland only. Please allow 10-14 days for delivery. Default lock code is 000. Shipping is charged per voucher and multiple vouchers cannot be combined on orders. Valid on option purchased only.