Stena Line Offers

Q&A with Stena Line

When’s the best time to sail on Stena Line and get the cheapest tickets?

The Low Fare Finder is an ideal way to find affordable tickets. Don’t forget to use your Stena Line offers as well to get even more value for money. Economy tickets are the cheapest option, but if you think you’ll need to change your journey, choose a Flexi ticket to avoid any amendment costs.

What payment methods does Stena Line accept?

When booking online you can pay with a MasterCard, Visa or Visa Debit card. Tesco Clubcard vouchers can also be used to book a trip on some routes. 

What will I need to bring with me for my Stena Line trip?

For check-in, you’ll need your booking confirmation number as well as an appropriate form of ID. Irish and British citizens can use a driver’s license, citizenship card or utility bill as ID on routes from Ireland to Britain. For children, a birth certificate is also accepted. For services to the rest of Europe, a valid passport is required for everyone sailing, including children.

Can I change my Stena Line booking once it’s confirmed?

You can easily make changes to your bookings by clicking on the Login/Manage Booking tab of the Stena Line site, signing into your account, and following the instructions from there. If you’re cancelling your booking, refunds will go back to the card that you used to buy the tickets.

When do I have to check in for my Stena Line sailing?

Check-in times vary depending on the route you’re travelling. Check your ticket confirmation for guidelines on when you should get to the port and what time you must be checked-in by to sail.

Does Stena Line offer brochures of its services? 

If you’d like more in depth information about what Stena Line offers, visit the brochure shelf, where you can download brochures or order paper copies. 

Connecting with Stena Line

• Customer Services: 01 907 5477
• Stena Line contact form 

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