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What time is check-in at my Booking.com accommodation?
At the bottom of each property’s page on Booking.com you can find a list of all their policies regarding policies on smoking, pets and check-in/check-out times. When you make a booking, these policies will be included in your confirmation email for your convenience.
Can I contact a property through Booking.com?
The best way to find out information about your booked accommodation is to contact them directly. The contact details are included in your confirmation email and booking management page on Booking.com.
Is there a Booking.com app?
Yes. Booking.com has an app which is available for download from the Apple Store and Google Play. The Booking.com app can help you find accommodation, use a Booking.com discount code for those extra savings, and manage your existing bookings – all on the go.
Can I change details of my booking on Booking.com?
The details of your booking that can be altered will differ from property to property. The changes that can usually be made include changes to times, dates, payment details, and additions (including meals and beds). Making changes to your booking may incur additional charges, so it’s best to check the property policies first.
Does Booking.com charge a reservation fee?
No, Booking.com does not charge any reservation fees, booking fees, or convenience fees. With Booking.com what you see is the price you’ll pay.
How do I cancel a booking on Booking.com?
Cancelling your booking can be done easily through the booking manager, the Booking.com app or the Booking Assistant. Cancellations may come with additional cancellation fees – this will be covered in the cancellation policy that is included in your booking confirmation email.
Many properties do allow for free cancellation up to a certain point, so be sure to look out for that too.
Booking.com Phone Numbers
Support in English: 01 90 75 882
International (English): +44 20 3320 2609
Send a message to Booking.com with the contact form.