Online Dispute Resolution Platform
If you have an issue with a service or product you order from a Groupon company or a merchant via this website you can contact our customer service team via the one of the following methods:
If you prefer to contact us via the internet we recommend you use the contact form instead of the email address as you will likely receive a faster response.
If you have a dispute with a Groupon company that you have purchased a product or service from via this website and you are unable to resolve this dispute by contacting our customer service team, you have the option of submitting your claim via the EU’s Online Dispute Resolution (ODR) platform managed by the European Commission. This is available at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN