Airbnb Coupons

Q&A with Airbnb

How do I use my Airbnb coupon?

Using one of our Groupon deals or coupons is simple, quick and easy:

• When we’re showing a deal or sale, hit ‘Start Shopping’ to be taken to the relevant deal on Airbnb, from there just book as normal.
• If we’re featuring an Airbnb coupon code, keep it copied before you start booking. Then once you’re at the payment screen, paste your code in the ‘coupon’ box to receive your discount.

What if my Airbnb host asks for payment outside of the official website?

Don’t pay them and contact Airbnb immediately, no host should ask you to pay out of the official channels. Any local taxes or other odd payments are paid through Airbnb and are often included in the booking price.

How is my booking confirmed with my Airbnb host?

That’s dependant on the host. Certain lodgings are listed ‘instant book’ and thus you know upon payment that your stay is secured. However most hosts will require you to send a little info about your reasons for staying, whereupon they’ll decide whether to approve your stay or not. Regardless of their choice, you’ll be notified via an account message/email.

How long does a host have to reply to my Airbnb reservation request?

Hosts have a maximum limit of 24 hours to accept or decline any reservation request.

Can I cancel my Airbnb booking and still get a refund?

No problem, as long as your booking is cancelled upwards of 24 hours before your intended check-in time, you’ll get your money back. Cancellations within the last 24 hours will forfeit you the cost of your first night’s stay.

Connecting with Airbnb

With their online help centre, you can quickly click through their dynamic FAQ options to hopefully find the answer to any queries you have. If not, you can, message the brand direct through this page too.

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