Villux Therapy, Dublin,

Thank you for your feedback. We’re sorry for any confusion regarding your booking. Our Groupon Pampering Package is clearly advertised as a 90-minute combined experience, which includes a massage + a facial, rather than a 90-minute massage alone. At the time of your arrival, our team explained this and offered you the full package as described. The option of a 45-minute massage alongside the facial is how we ensure the full 90-minute treatment is delivered. We truly value transparency and always aim to provide exactly what is advertised on Groupon. However, we understand how this may have been misunderstood and will take your feedback into consideration to make our communication even clearer. We hope to have the opportunity to welcome you again for the full pampering experience.