John Lewis Discount Codes February 2026

Q&A with John Lewis

What delivery options does John Lewis have?

Standard delivery from John Lewis is free, as is Click & Collect.

Next day or named day delivery is €8.50, while collect+ is also available for €4.50.

Can I track my John Lewis order?

You can. Simply go to the Track Your Order section where you will need to enter your order number and the postcode associated with the order.

What is the John Lewis refund policy?

You will have 35 days to return any items in their original state with packaging and labels still attached. For more details read the John Lewis refund policy.

Is there a John Lewis App?

The John Lewis app makes it easier for you to go paperless and receive rewards and vouchers directly to your phone.

Other benefits include the ability to create and add to your wish list as well as alerts for new rewards and for when they are about to expire.

Can I buy John Lewis gift cards?

Gift cards and e-gift cards are both available at a minimum amount of £10. The cards remain active for 24 months from its last use.

Does John Lewis offer a price match service?

Most people don’t know this, but John Lewis actually does offer a price match service so between that and using a John Lewis Discount code you won’t find better deals. You have 28 days from when you made your John Lewis order to put in your claim.
You can do this in a number of ways:
Use the online claim form.
Use the John Lewis app.
Ask in store.
Call +44 (0) 1698 54 54 54.

Where is my nearest John Lewis store?

There currently aren’t any John Lewis stores in Ireland but if you are visiting the UK you can use the store finder.

Connecting with John Lewis

Telephone: +44 1698 54 54 54

Keeping in contact with John Lewis is easy with the online contact form or by using the Live Chat service.

Write to John Lewis:
Customer services
johnlewis.com
Selectapost 57
Sheffield S97 3GL.

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